Frequently Asked Questions

Need help? Vizuals at your service.

Welcome to the Vizuals FAQs! Here you will find a comprehensive list of the most commonly asked questions and answers about our projectors. We have covered all aspects of our products, but if you still have any questions, our support team is always on hand to help.

About Vizuals Nova

About Vizuals Spark

Order and shipping

Have a question? Contact us

Not finding the answer you’re looking for in our FAQs? No worries! Our dedicated support team is here to assist you. Reach out to us via email at support@vizuals.com.au or give us a call at (02) 8526 9018. We’re available Monday through Friday, from 10:00 AM to 4:00 PM AEST. Your satisfaction is our priority, and we’re always here to help make your ButlerMe experience exceptional.

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FREE SHIPPING

Enjoy Free Shipping
with every order.

Stock in Sydney

Our warehouse resides in Sydney so we can offer shipping times as short as 1-2 days.

1-year warranty

The Vizuals Nova comes with a 12-month no-questions-asked warranty.

Australian-owned

We're deeply proud to operate as a business that is entirely Australian-owned.